Forget the offshoring, some companies bring the work back home right here in U.S. These companies are frustrated with poor quality service provided by offshore workers and backlash from general public. Costs of workers in offshore companies are also rising exponentially every year. In just few years, it may cost you the same irrespective of whether you hire an American or an offshoring employee in India or Philippines.
Having said that, call center companies already started embracing home-shoring concept, meaning that they employ Americans to do the support job. These jobs typically pay around $8 to $14 without any benefits. More on home-shoring concept is here.
Terrific work! This is the type of information that should be shared around the web. Shame on the search engines for not positioning this post higher!